AI Chatbot Deployed in 6 Weeks
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"Prosper built us an Agentforce AI chatbot that now handles over 60% of our tier-1 support tickets automatically. Our agents were drowning before โ now they only touch the complex cases. ROI was visible within the first month."
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David M.
VP of Operations ยท SaaS Company, Austin TX
Case Resolution Time Cut 40%
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"We had a messy Salesforce org nobody understood. Prosper mapped the entire architecture, rebuilt our Service Cloud routing, and integrated our Amazon Connect phone system. Our support team actually enjoys using Salesforce now."
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Rachel C.
Director of Customer Success ยท Healthcare Tech
Field Productivity Up 35%
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"Our field technicians were still using spreadsheets. Prosper designed and deployed a full FSL solution with mobile flows and crew management. Dispatch time dropped dramatically and customers now get accurate ETAs."
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Kevin O.
COO ยท Utility Services Company
$2.3M Pipeline Recovered
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"We had been paying for Salesforce for 3 years and using maybe 20% of it. Prosper rebuilt our entire Sales Cloud, set up proper pipeline stages, and connected ZoomInfo and DocuSign. We closed more deals in Q1 than the whole previous year."
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Amara S.
Chief Revenue Officer ยท B2B Services Firm
Full Implementation in 8 Weeks
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"We were migrating from HubSpot with no internal Salesforce expertise. Prosper handled everything โ data migration of 15,000+ records, custom flows, integrations with our billing tool, and trained the whole team. Completely seamless."
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James L.
Founder & CEO ยท E-commerce Platform
55% Ticket Deflection Rate
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"Prosper set up our entire digital engagement strategy โ WhatsApp, SMS, and an Einstein Bot for Tier 1 support. Over half our inbound volume is now resolved without a human agent. Cost-per-ticket dropped significantly in the first quarter."
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Taiwo N.
Head of Support ยท Fintech Startup